Terms of Service
Updated April 2022
“You” refers to the client.
- When ordering a commission, you agree to all Terms of Service
- You must be 18 or older to purchase from or commission DrowsySeal.
- A clear reference must be provided
- Payment through Square, or via PayPal if necessary
- Payment plans are not available at this time
- Invoices will be used; please do not send money until you have received an invoice
- We have pets! Do not commission if you have allergies to cats, please
You, as a client, are responsible for providing a recent and updated reference of the character. DrowsySeal is not responsible if you neglect to mention things you want to add or remove beyond the patterning stage.
An invoice will be sent once the commission is agreed upon. Payment is due up front, before the commission is started, unless otherwise discussed.
Tips are always welcome and appreciated!
DrowsySeal reserves the right to cancel or refuse commissions at any time and for any reason.
Hard deadlines can be done, as long as they are discussed in advance.
If a commission has been cancelled by either DrowsySeal or the client, a refund may be issued. If DrowsySeal cancels an order, a full refund is in order. If you cancel, the amount refunded depends on the amount of work already completed up to the notice of cancellation and materials purchased.
If the commission has been cancelled before any work is done, you will receive a full refund. If the commission has been started, a partial refund may be issued. Otherwise, if a commission has been completed and you are unsatisfied in some way, a refund is not required as the service has been completed. However, DrowsySeal is willing to discuss what is wrong and can attempt to work something out.
DrowsySeal is not liable for any damages to the commission once it has been shipped out.
DrowsySeal works on commissions in order of payment/complexity.
You may upload your commission to your account of various websites, as long as DrowsySeal is given credit in a direct link.
DrowsySeal uses the United States Postal Service (USPS) for all shipments.
We are able to ship internationally, but please be aware that you, the client, will be covering all shipping and customs fees.
Tracking number will always be provided for packages, unless otherwise stated.
Signature confirmation is required for all mailed commissions with the US.
DrowsySeal is not responsible for any lost, stolen, or damaged items.
DrowsySeal has pets, specifically cats. If you have allergies to these animals, please do not commission DrowsySeal, as there is no way to guarantee that allergens will not find their way into the commission piece.
DrowsySeal retains the rights including, but not limited to:
The right to refuse a commission at any time for any reason.
The right to post the image and pictures to our galleries, for any reason, including advertising and promotional purposes.
The right to change these terms and conditions without notice, at any time.
If you are buying a commission, you are confirming that you have read, understood, and accept these terms and conditions.
Thank you for reading and we hope you order soon!